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Frequently Asked Questions Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at 321.267.3841. Our hospital is open Monday, Tuesday, Thursday and Friday from 6:30am to 6:00pm. We are open on Wednesdays from 8:30am to 6:00pm. On Saturdays we are open from 8:00am until 1:00pm. The clinic is closed on Sunday. 2. Do I need to have an appointment? Yes, patients are seen by appointment. 3. What forms of payment do you accept? Cash, Check, Mastercard,Visa, American Express, Discover, CareCredit, and Citi Health Card. 4. Can I make payments? No, payment is required at the time of service. You may apply for CareCredit or the Citi Health Card, our no interest payment plans by clicking the following links. Spaying or neutering should be done between 4-6 months of age. Your pet must have an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Vaccinations are required to be current prior to the time of surgery. Also a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery. 6. What is the pre-anesthetic blood screening? This is a blood test that is done prior to surgery. There are several options of pre-anesthetic blood work available. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. 7. How long do the sutures/staples stay in after my pet's surgery? Procedures involving skin sutures or staples require them to be removed within 14 days following the surgery. 8. Is it a good idea to let my pet have at least one litter? No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens. 9. Do you board pets? Yes, we do offer boarding for cats, dogs, avians, and exotics. For cats and dogs, vaccinations are required to be current in order to board at our facility. Cats must have proof of a current Rabies and Feline Distemper vaccination. Dogs must have proof of a current Rabies, Canine Distemper, Bordetella, ands Canine Influenza vaccination. For more information on avian & exotic boarding, please call our office at 321.267.3841. Our dog kennels are all indoor. The dogs are walked several times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own. If you do choose to bring belongings from home, please be sure that they are permanently labeled with your pet's name. |
